Utilizing The CPHQ Latest Exam Answers, Pass The Certified Professional in Healthcare Quality Examination

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NAHQ CPHQ (Certified Professional in Healthcare Quality) Certification Exam is a comprehensive examination that assesses an individual's knowledge and skills in healthcare quality management. Certified Professional in Healthcare Quality Examination certification is highly respected and recognized in the healthcare industry, and achieving it demonstrates a commitment to quality improvement and patient safety. CPHQ exam covers topics such as quality planning, measurement and analysis, performance improvement, and leadership.

NAHQ CPHQ (Certified Professional in Healthcare Quality Examination) Certification Exam is a professional certification exam designed for healthcare quality professionals who seek to validate their knowledge and skills in the field. Certified Professional in Healthcare Quality Examination certification is offered by the National Association for Healthcare Quality (NAHQ) and is recognized globally as a standard of excellence in healthcare quality management. The CPHQ certification is a prestigious credential, and passing the exam demonstrates a high level of expertise in healthcare quality management.

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The CPHQ certification exam is designed to measure the competencies and knowledge required for healthcare quality professionals to be successful in their roles. CPHQ exam covers a wide range of topics, including healthcare quality management, performance measurement, and patient safety. CPHQ exam is divided into four content areas: healthcare quality and patient safety, information management, performance improvement, and strategic leadership.

NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q101-Q106):

NEW QUESTION # 101
"Underuse is evidence by the fact that many scientifically sound practices are not used as often they should be, For
example, biannual mammography screening in woman ages 40 to 69 has been proven beneficial and yet is performed
less than 75 percent of the time." This is the categorization of:

  • A. Healthcare practice
  • B. La of care
  • C. La of professionalism in Medical field
  • D. Defects

Answer: D


NEW QUESTION # 102
A provider's Ongoing Professional Practice Evaluation (OPPE) profile is shown below. In this organization, if a provider partially meets or does not meet performance expectations, they are referred to peer review for a Focused Professional Practice Evaluation (FPPE).
Fully Meets: >80% of measures at threshold
Meets: 65% to 80% of measures at threshold
Partially Meets: 40% to 64% of measures threshold
Does Not Meet: <40% of measures at threshold

After reviewing this provider's overall profile, what should the healthcare quality professional suggest?

  • A. The provider partially meets expectations; retain privileges.
  • B. The provider meets expectations; retain privileges.
  • C. The provider fully meets expectations; do nothing.
  • D. The provider does not meet expectations; refer to peer review.

Answer: A

Explanation:
The provider's Ongoing Professional Practice Evaluation (OPPE) profile suggests that the provider partially meets expectations, meaning 40% to 64% of measures are at the threshold. According to the organization's criteria, this level of performance warrants retaining privileges but likely with closer monitoring or additional support.
* Partial Meeting of Expectations: When a provider partially meets expectations, it indicates that there are areas of performance that need improvement, but the provider is still performing sufficiently in enough areas to retain privileges.
* Next Steps: The provider should likely undergo further evaluation or targeted support to address the areas where performance is lacking. This might involve additional training, mentoring, or a Focused Professional Practice Evaluation (FPPE) if specific concerns are identified.
* Comparison to Other Options:
* A. The provider fully meets expectations; do nothing is not applicable since the provider does not fully meet the performance criteria.
* B. The provider does not meet expectations; refer to peer review would be appropriate if the provider's performance was below 40%, but that is not the case here.
* D. The provider meets expectations; retain privileges would be correct if the provider was in the 65% to 80% range, which is not the situation here.
References: NAHQ guidelines on OPPE and FPPE processes emphasize the importance of distinguishing between different levels of performance and applying the appropriate actions based on the specific thresholds met by the provider.
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NEW QUESTION # 103
Healthcare organizations' ability to deliver high-quality, patient-centered care to their members and patients depends
in part on their understanding of basic customer service principles and their ability to integrate these principles into
clinical settings. Healthcare organizations should pay attention to customer service for several reasons. Which of the
following is NOT out of t hose reasons?

  • A. As in any other service industry, a satisfied (and loyal) member or patient creates value over the course of a life
    ti me.
  • B. Existing patients and members are a valuable source of information healthcare organizations can use to learn how
    to improve what they do and reduce waste by eliminating services that are unnecessary or not valued
  • C. Better service translates into higher satisfaction for the patient and, subsequently, for the employer who pays most
    of the bills
  • D. Poor customer service raises the risk of a negative "grapevine effect"

Answer: B


NEW QUESTION # 104
In earlier formulations, responsiveness to patients' preferences was just one of the factors seen as determining the
quality of patient clinician interpersonal relationship. But, now it is translated into many factors. Which of the
following is out of such factors?

  • A. Respect for patients' values
  • B. Respect for Respect for patient's convenience
  • C. Respect for patients' preferences
  • D. Respect for patients' expressed needs

Answer: A,C,D


NEW QUESTION # 105
An organization with a focus on population health may use data to

  • A. identify high-risk patients.
  • B. determine high-cost procedures.
  • C. identify high-risk low-volume processes.
  • D. determine the voice of the customer.

Answer: A

Explanation:
In the context of population health, data is essential for identifying high-risk patients who may benefit from targeted interventions. Here's why:
* Targeted Interventions:
* Identifying high-risk patients allows healthcare providers to allocate resources more efficiently and design interventions that are specifically tailored to those most in need, improving overall population health outcomes.
* Preventive Care:
* By focusing on high-risk patients, the organization can implement preventive measures that reduce the likelihood of adverse health outcomes, which is a key objective in population health management.
* Data-Driven Decision Making:
* Data enables the identification of patterns and trends within the population, helping to stratify patients based on risk and prioritize care for those at the highest risk of complications or poor outcomes.
* Resource Optimization:
* Identifying high-risk patients helps in optimizing the use of healthcare resources by focusing efforts on those who require the most attention, leading to more effective management of the population's health.
While determining the voice of the customer, identifying high-risk low-volume processes, and determining high-cost procedures are valuable, the primary use of data in population health is to identify high-risk patients for targeted interventions.
References:
* NAHQ Guide to Population Health Management
* NAHQ Healthcare Quality Competency Framework: Data Analytics and Risk Stratification
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NEW QUESTION # 106
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